Our Commitment to Our Customers During COVID-19

How the world and our community has changed in the space of days with the COVID-19 virus outbreak! First and foremost, it’s important that we look after our families, friends and communities.

Business as usual!

We also want to continue supplying you with our fabulous meat. We’re working closely with our suppliers to ensure we continue to have the range of meat we have always had available for our customers.

Additional health and safety measures

While we have always maintained high standards of hygiene, in conjunction with our butcher, we have increased this further to ensure your and our staff’s protection. We have introduced additional health and safety procedures in line with the Ministry of Health’s COVID-19 policies and are regularly meeting with our staff to ensure these are maintained. Read more about the Ministry of Health’s information and measures.

Communicating with you about your meat delivery

As many of you know, for Wellington home deliveries we always text you when we have delivered your order to your door if no one is home. We will now do this for all home deliveries in Wellington whether you are home or not, so you don’t have to worry about answering the door. If there are any special instructions as to where you want your order left or in relation to self-isolation, please let us know when you place your order. We want to continue supplying you with quality meat while protecting our staff and you, our customers.

Courier Deliveries

Some of our deliveries will be couriered with New Zealand Couriers.  Couriers will be left at your door but if you have any special instructions please let us know and we will ensure these are on your courier address label.   We will aim to send you a tracking number but if you haven’t received your order by 2pm on your expected date of delivery please contact our team so we can followup.

Regular orders

Some people find it easier to know there is a regular order on its way on a weekly or fortnightly basis. If you would like to set up a regular order, please contact our team so we can implement this for you.